Instructions for Miva Order Processing

http://www.mybutts.com/Merchant2/admin.mv?

 

 

This is the main screen of your admin section after logging in.

 

All orders go into the Un-batched Orders list. Use the following procedure to create a batch of orders.

1. Click the triangle next to Stores.
2. Click the triangle next to your store name.
3. Click the triangle next to Order Processing.
4. Click the triangle next to Un-batched Orders list that appears.
5. Select an order to view or edit information.

 

Note:  If there are no orders to be processed, the Un-Batched Orders arrow will still point down but nothing will be under it.

 

The Edit Order form has the following links:
1. Customer Information
View the customer information and verify that the data entered is valid. You may edit the information if needed.

2. Order Information
View what products or services the customer has ordered. You can also verify that the tax, shipping information and the total are correct.

3. Payment Information
View the credit card or check information. Click the payment type link to display the payment information.

4. Printable
Click the Printable button (looks like a printer with paper coming out the top) to view the order in a layout designed for printing.

This is an example of the printable version of an order.

 

Use the following procedure to make a batch of orders from the Un-batched list.
1. Select the Create Batch link.

2. Enter the name of the batch in the Batch Name field. (For example, use the current date)
Once you have named your new batch you will be able to run a report on the batch of orders and begin processing them.

3. Click the drop-down list and select Standard Batch Report.
4. Click Run Report.

The Standard Batch Report shows the order information. Each order has similar information, as shown in Order #1000 below.

When you create the new batch of orders, those orders are cleared out of the Un-batched Orders list. The new batch name is displayed below the Create Batch link.

 

After the Batch has been created you can perform certain tasks.
1. Click the triangle next to the batch name.
2. Select the Run Report link to create a Batch Report. Then:
- Select Standard Batch Report.
- Click the Run Report button.

3. Select Process Orders and a form similar to the one below displays information about an order.

4. Click Delete Batch to remove the batch with all of its orders completely from the system. You can also view or edit orders in the batch by clicking on any order listing in the Orders section of the batch menu.

Once you delete a batch, you should receive a confirmation like this:

If you need further assistance or instruction, click here for documentation from Miva Merchant.